Questions, feedback, press, partnerships. A human reads every message — we typically reply within 24 hours.
Get the right answer the first time.
Reporting a bug
Choose Support as the inquiry type, then tell us:
- your iPhone model and iOS version (Merios requires iOS 15.1 or later);
- what you did, step by step, what you expected, and what happened instead;
- if a lab report was read wrongly: the lab’s name and the marker concerned.
The form takes text only. If a screenshot would help, email it to hello@merios.life.
Exporting or deleting your data
Both take a few taps in the app: Settings › Export my data gives you a complete copy in JSON, and Settings › Delete my account erases your account and all its data.
To have other personal data we hold deleted (a newsletter or waitlist sign-up, or a message sent here), use this form with the type General; the Security page explains how deletion works. For any other privacy request, write to privacy@merios.life — your rights are set out in the Privacy Policy.
Security reports and quick answers
Found a vulnerability? Send it to security@merios.life with the affected endpoint, the steps to reproduce it and its impact. Our responsible-disclosure policy explains what we ask of researchers.
How the score is built, what we measure, how we handle your data and how to start are all answered in the FAQ.
Most answers are already on our FAQ page.
Browse the FAQ